This week, Viavi introduced a new technical support section, support.viavisolutions.com, that customers can access for self-service help with their technical support questions.

Leveraging technology in response to market and customer needs should come naturally to a technology company like Viavi Solutions. And, a recent Forrester Research report indicated that 72% of companies said improving customer experience was their number-one priority – and Viavi is no different.

Read the source article at Viavi Perspectives