It’s happening again; this time, we’re obsessing over all things “smart.” At first, there were just smartphones. Then came smart watches, smart homes, smart grids, smart switches and smart cities. At some point, the term “smart” became diluted as marketers started applying it to more and more solutions. It’s time to stop and ask: What do we really mean by “smart”? Hidden in that definition is the need for connectivity and the ability to inform the user in order to guide decisions.
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