The shift from simple phone banks to omnichannel contact centers involves the integration of multiple technologies, including artificial intelligence (AI), the internet of things (IoT) and cloud computing. The widespread deployment of 5G networks will also enhance the experience of contact center customers, who increasingly expect answers on demand. These technologies will necessarily increase the need for privacy and security in 2020.
Legrand’s Infinium Quantum Fiber system offers the lowest total system loss on the market (64% improvement over standard systems), opening the opportunity to challenge the limits of what was previously impossible.
What do you want to know about the future of optical fiber? The Fiber Optics Tech Consortium will answer your questions during their BICSI Panel discussion.
The IoT Community and the IEEE IoT Initiative are collaborating on activities to help accelerate the digital transformation of the Industrial Internet of Things (IIoT) and to speed the development of IoT for broader adoption across enterprise and industrial sectors. They seek to create a common industry language and framework in the areas of: Industrial IoT and Manufacturing; Smart Cities; Precision Agriculture; Healthcare; Security and Privacy; Computing and Information Processing; Communications and Connectivity, and other areas.
Selecting appropriate media for a robust and reliable industrial Ethernet network is imperative. Three viable media types can be used: optical fiber, balanced twisted pair and wireless. This article addresses the different characteristics of each medium and helps to identify the correct choice for the industrial environment and its specific applications.
Both edge computing and fog computing are strongly on the rise for the same exact reasons: an IoT data deluge. This IoT data deluge, among others, takes place in the converging worlds of IT and OT (predominantly Industrial IoT) and occurs in general as we keep adding more IoT devices in the scope of mainly large-scale IoT projects, the industrial markets of Industry 4.0 and IoT use cases and applications where a lot of data needs to be analyzed and leveraged, often also in an IT and OT environment as we, for instance, find them in IoT in manufacturing.
A recent technical application guide composed by Cisco, Panduit and Rockwell Automation describes how “Converged Plantwide Ethernet (CPwE) is the underlying architecture that provides standard network services for control and information disciplines, devices, and equipment found in modern industrial automation and control system (IACS) applications.”
Artificial intelligence (AI) and the Industrial Internet of Things (IIoT) have provided opportunities for newer “smart plants” to replace stodgy, old manufacturing systems that aren’t worth rebuilding. Not so in Kentucky. Not so at Schneider Electric. The company welcomed more than 200 customers to the brownfield facility in Lexington, which produces electrical load centers, commonly known as breaker boxes, for residences. Thousands of units come off the lines every day, but the tour focused on EcoStruxure Solutions™, a Schneider Electric IIoT platform. The company not only sells it to customers, it uses it in its own 62-year-old plant, blending old technology with new technology.
Anixter has entered an agreement with an affiliate of private-investment firm Clayton, Dubilier and Rice (CD&R) to be acquired in an all-cash transaction valued at approximately $3.8 billion. Anixter expects the deal, which will take the company private, to close by the end of 2020’s first quarter but is still actively shopping other offers.
Find out how Penn State securely connected and isolated their building controls across 640 buildings in record time, using IIoT micro-segmentation. Download this case study sponsored by Tempered Networks.